Cal Water is warning Chico residents about scammers. The California Water Service has received reports of scammers targeting customers through phone, mail, and email for personal information or to demand payment for bills. Cal Water officials say that the utility does NOT call customers and ask for payment using a specific method. They say if the utility does contact customers they will provide all available payment methods.
Cal Water Director of Corporate Communications Yvonne Kingman says if customers receive a call or letter related to their water bill and are unsure if it is legitimate, to please call the Chico Customer Center at (530) 893-6300 to verify.